Shipping policy

Shipping Terms and Conditions – BRUNG Gallery


Welcome to BRUNG Gallery! Below are our detailed shipping terms and conditions for customers within Germany and the European Union (EU). Please read these terms carefully before placing an order.


1. General Information


 • BRUNG Gallery ships exclusively within Germany and the European Union (EU).
 • By placing an order, you agree to these shipping terms and conditions.
 • All artworks are carefully packaged to ensure their safe arrival.


2. Shipping Costs


 • Shipping costs are calculated based on the size, weight, and destination of the order.
 • The exact shipping cost will be displayed during the checkout process before you complete your purchase.
 • Free shipping may be available for certain orders or promotions.


3. Delivery Times


 • Standard delivery time within Germany: 3–7 business days after order processing.
 • Standard delivery time within the EU: 5–14 business days after order processing.
 • Delivery times may vary depending on the destination and the shipping carrier.


4. Shipping Carriers


 • We work with reliable carriers to ensure safe and timely delivery.
 • Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.


5. Packaging and Insurance


 • All artworks are professionally packaged to prevent damage during transport.
 • Shipments are insured against damage or loss during transit. If your order arrives damaged, please notify us immediately.


6. Customs and Duties (EU Orders)


 • For EU countries, no additional customs fees or duties apply.


7. Returns and Exchanges


 • Returns are only accepted in cases of damaged or defective items.
 • If your order arrives damaged, please contact us within 48 hours of receiving the package and provide photographic evidence of the damage.


8. Contact Information


For questions about shipping, please contact us at:


 • Email: mail@brung.eu
 • Phone: +49 15238252127
 • Business Hours: Thursday, Friday and Saturday from 4 to 8 pm


We aim to provide the best possible experience for our customers and ensure that your artwork reaches you safely and in perfect condition.


Thank you for choosing BRUNG Gallery!